Ganton's Heart For Service

Ganton's Heart for Service encompasses staff, residents and guests and falls under the following categories:

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• Praise accomplishments and offer positive reinforcement

• Keep information transparent

• Offer competitive pay and benefits

• Get to know staff personally

• Mentor co-workers

• Get to know each resident

• Encourage residents to participate in activities

• Keep perspective

• Be sincere

• Make sure conversations between co-workers are appropriate

• Make all guests feel welcome when they enter

• Make family connections

• Address concerns promptly

Purpose Statement: Ganton’s Heart for Service culture supports and encourages a competent team who communicates with respect and empathy.