Ganton’s Heart for Service

Purpose Statement: Ganton’s Heart for Service culture supports and encourages a competent team who communicates with respect and empathy.

Heart for Service encompasses staff, residents and guests and fall under the following categories.

  • Praise accomplishments and offer positive reinforcement.
  • Keep information transparent.
  • Offer competitive pay and benefits
  • Get to know staff personally.
  • Mentor co-workers.
  • Get to know each resident.
  • Encourage residents to participate in activities.
  • Keep perspective.
  • Be sincere.
  • Make sure conversations between co-workers are appropriate.
  • Make all guests feel welcome when they enter.
  • Make family connections.
  • Address concerns promptly.

2017 Heart for Service Recognition

Donnajean Redeker, Heritage Assisted Living
Jessica Hollis, Heritage Assisted Living